Pet Policy

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Thank you for choosing Aranjuez Hotel&Suites to stay with your beloved beautiful pet, to guarantee a pleasant coexistence with other guests, these are our policies

 

Pets are allowed only in some rooms (consult previously) and must be requested before arrival. Subject to limited availability. No suite allows pets.

  1. Rate  $25 + 7% per pet for the entire stay. ​In addition, a credit card voucher will be opened for incidentals or, if you prefer, a cash deposit of $100 dollars is required, which will be refunded at the end of the stay if there are no further inconveniences.

  2. Pets are prohibited in the restaurant-bar, gym, executive hall and meeting rooms.

  3. The pet must not weigh more than 10 kilos

  4. A maximum of 2 pets are allowed per room and both must be trained and able to be controlled by the guest.

  5. Any disturbance such as barking must be controlled to avoid inconvenience to other guests.

  6. The pet must always be on a leash or in a cage in public areas, the pet can only be in the room and in allowed public areas.

7.-   For  security , you can not leave the pet alone in the room without a cage (you must bring your own cage)

8.-   It is the responsibility of the guest to collect the feces inside the hotel and surrounding areas   

9.-   The pet must meet the requirements of local legislation

10.-  The hotel is not responsible for any disagreement or incident with the pet.

11.-  It's forbidden to bathe pets inside the Aranjuez Hotel&Suites facilities, as well as the use of towels or sheets for the pet.

12.-  The pet must not affect other guests for reasons such as noise, bad smell, aggressiveness, etc. and the guest will be responsible for avoiding and controlling any inconvenience to third parties.  

13.-   The guest agrees to indemnify and exempt Aranjuez Hotel&Suites and/or its operator Inversiones Galaica S.A. from any liability or possible damage caused by the pet.

14.-  The costs of any damage or damage will be charged to the account of the responsible guest and must be paid in full before leaving the hotel.

15.-  We reserve the right to cancel any reservation that does not comply with these policies, including the right of admission to the hotel.

16.-  You must fill out the form on this page requesting pet authorization and accepting these policies

**Policies subject to change without notice. 

Apply now for your pet's accommodation

Please fill out the following form to request accommodation for your pet

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We have received your request, if we require more information, we will contact you as soon as possible.