Is it safe to book on this website ✅?

Our website is completely secure, complying with international web security standards. We have a security certificate encrypted with the same banking standard, which ensures that your data will never be compromised or intercepted by a third party.

To check the security of the website, look at the icon  🔒 located to the left of the web address, that certifies that security is active and by clicking you can obtain more information.

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What are your measures against COVID-19 🦠  ?

We have implemented various preventive measures that have been very effective in containing and avoiding any risk to our valued clients. You can check the full details in the section  Biosafety  

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How do I find you at the Enrique Malek airport ✈️  ? 

To find our van, please, as soon as you get your luggage, exit the terminal and look for our driver dressed in a light blue shirt with our logo and a sign that says "Free transfer from Aranjuez Hotel & Suites" Schedule the service

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At what times does the transport from / to the airport operate 🚌  ?

The service is coordinated daily with the established commercial flight schedule, if a different schedule is required it will be necessary to contact us in advance so that we can authorize a special alternate schedule for you. You can request the service by clicking on  Schedule the service

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Do you have free and secure parking 🚗  ?

Yes, we have parking spaces inside the facilities with 24/7 security and protected with a security door to the street.  

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Is the reception 24 hours 🏪?

Yes, our reception is open 24 hours every day of the week so we will be ready to receive you at the time that best suits you from 3:00 PM (regular check-in time).

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Do you have Bellboy service 🛎  ?

We do not have the specific service but any of our collaborators in public areas will be more than willing to support you in whatever you need.  

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What hours does the Jarama Restaurant have 🍝  ?

Check the updated schedule on the Jarama Restaurant website  

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Do you have a convenience store 🍭?

We have a Snack Shop with a selection of basic convenience items and open 24/7

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Do you have tourist tours 🏝?

We do not have tourist services, but at reception our colleagues can contact you and recommend the best options for your trip.  

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Is the room cleaning service daily cleaning 🧼 🧻?

If the cleaning service is daily, unless otherwise requested by the guest.

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Do you have laundry service 👔?

Yes, we offer a laundry service with extra cost that is managed by an external company

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Is the air conditioning in the rooms quiet and clean 🏨?

Yes, all the rooms now have individual split in each room and regular maintenance is given to the filters so that the air is as clean and healthy.